Plugin Pulse
  • Welcome
  • Getting Started with PluginPulse
  • PluginPulse Beta Program
  • Referral Program
  • Chrome Extensions
  • Bubble Transactions Importer
  • Financial Metrics
    • Total Transactions
    • Subscriptions
    • One Time Payments
    • Reimbursements
    • Refunds
    • Customer Lifetime Value (CLV)
    • Average Retention Period
    • Average Churn Rate
  • User Engagement
    • User Engagement Overview
    • Active Users
    • Version Distribution
    • Default Page View Event
    • Custom Events
  • DEFINITIONS
    • Given period
    • Previous period
  • CW
  • Pricing & Payments
    • Billing & Payments
  • Pricing
  • GDPR/ Data Handling
    • User Engagement Data
    • Your Financial Data
  • FAQ
    • What happens if I upload the same transactions twice?
    • Can I upload transactions before the month ends?
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  1. Financial Metrics

Refunds

What is it: The amount refunded to a plugin buyer following a refund request with Bubble.

Why it matters: While Bubble says that all purchases of plugins, either as a subscription or one time payment, are final, they can from time to time provide a buyer with a refund.

As apposed to Reimbursements, refunds is money lost, given the buyer had used the plugin for some length of time and received their money back.

Bubble never shares a reason for the refund, but it can be helpful to consider it a proxy for a complaint.

How is it calculated:

  • Amount: Sum of all refund transactions.

  • Count: Count of all refund transactions.

PreviousReimbursementsNextCustomer Lifetime Value (CLV)

Last updated 1 month ago