# Reimbursements **What is it:** The prorated amount reimbursed to a plugin buyer following a subscription cancellation. **Why it matters:** Bubble, unlike most other subscription based services, removes access to a plugin upon the cancellation of the subscription. They prorate the remaining amount from what the plugin buyer used and reimburse the buyer. This amount is then deducted from your payouts. So while it is money out, it isn't technically lost money, given the buyer isn't using the plugin anymore. **How is it calculated:** * **Amount:** Sum of all negative subscription transactions. * **Count:** Count of all negative subscription transactions. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://plugin-pulse.gitbook.io/docs/financial-metrics/reimbursements.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.